Oracle SCM Functional Analyst

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Supporting implemented and future implementations of Oracle SCM, sourcing and inventory modules.
• Identifying, and writing business requirements and follow Oracle Unified Methodology.
• Supporting of all Procure-to-Pay stages of the SCM including PR submission, procurement processes, RFQ, tendering, awarding, issuing PO has, items receipts, returns processes, etc.
• Assisting users in navigation to the desired functionality.
• Supporting users in identifying the correct reports to run for various requirements.
• On demand maintenance of front-end system inputs / value-sets (E.g. Key Flex fields, DFFs, Value Sets).
• Raising SR/TAR with Oracle Metal ink for any functional issues noticed during day-to-day operations.
• Resolving any functional issues, which may arise in Oracle e-Business Suite, and providing the necessary knowledge transfer to business and technical staff.
• Helping end users to validate accounting mismatch and advising to staff.
• Supporting Small configuration changes like Approvals, and personalization.
• Updating the exiting ERP documentations and aligning with current business scenarios.
• Performing on demand health checks.
• Performing training to the business users.
• Trouble-shooting and resolving issues resulting from system configuration activities.
• Documenting functional requirements and use cases for custom development items.
• Including data conversions, interfaces, reports, forms, etc.
• Facilitating test script development and execution for assigned work stream(s).
• Communicating effectively at all levels with business users.
• Managing assigned day-to-day support activities and development of work products and deliverables
• Following CCQ Change management policies and procedures to help increase user adoption of the ERP solution.
• Develops and executes system test plans. Conducts and documents rigorous quality assurance testing processes for all production deliverables. Tests and validates patches/upgrades/new processes.
• Other roles and responsibilities assigned by immediate supervisor/management.

•   Minimum Bachelor degree in IT or other relevant disciplines with 7+ years of work experience.
• Relevant specialized certifications where applicable.
• Able to work as part of team, but also independently with minimal supervision
• Ability to work under pressure.
• Excellent communications skills both written and oral.
• Proficiency with Microsoft Office suite.
• Fluency in written and spoken English and Arabic.

Information Technology/ Computer science or Computer Engineering